Project echo is a telementoring system that connects primary care doctors with multidisciplinary teams of specialists. This approach is designed to improve care for patients with complicated health conditions, particularly in communities with low access to healthcare.

The ECHO model, created in 2003 by the University of New Mexico, focuses on treating the hepatitis C in prisons and populations that are underserved. Since then the ECHO model has been replicated across a variety of clinical areas such as asthma, chronic pain, and diabetes. The ECHO model has been supported by the http://projectechonevada.com/best-healthcare-providers-in-2021/ Robert Wood Johnson Foundation as well as the Agency for Healthcare Research and Quality (AHRQ), the GE Foundation and the Leona M. and Harry B Helmsley Charitable Trust.

During ECHO sessions, participants present de-identified cases and participate in group discussions with the experts in the field via videoconferencing technology. In this “all teach all learn” format, experts share their knowledge and experience with other experts to help them answer questions, give feedback and make clinical recommendations.

The ECHO model also permits remote monitoring of the patient’s outcomes. Specialists from the University of New Mexico monitor each community provider’s plans for treatment to ensure that their patients receive top-quality care. If a patient does not follow the prescribed treatment, the specialists can recommend mid-course corrections. This helps to avoid treatment failure and improves the likelihood of a positive outcome. Moreover, specialists can use the ECHO system to track data and identify gaps in care. The information is then shared with local healthcare professionals to assist them in better serving their patients.

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